Arriva Rail London (ARL), which operates the London Overground on behalf of Transport for London (TfL), has appointed current Finance and Commercial Director Steve Best as the company’s new Managing Director.
Steve brings more than a decade of experience of the London Overground network to the role, having joined as Finance Director in 2013 under the London Overground Rail Operations Limited (LOROL) concession. His appointment is effective as of 1 January 2024.
Steve succeeds Paul Hutchings, who will move into a new role at Arriva UK Trains (AUKT).
Paul Hutchings, Managing Director at Arriva Rail London, said: “Having worked closely with Steve over the past three years, I have seen firsthand his ability to lead the business in delivering strong performance and exceptional service for our customers. Steve has made an outstanding contribution to the success of the London Overground and I am delighted that Arriva has made this appointment. I look forward to seeing what he and the team achieve in the coming years.”
Steve Best, Finance and Commercial Director at Arriva Rail London, said: “I am delighted to be stepping into the role of managing director next year. I have watched the London Overground grow and evolve over the past decade into not only a fast and reliable service, but a high-quality network that cares and connects the communities it serves. Our excellent teams and partners will continue to improve the services we provide to our customers in London, as part of the TfL network.”
