c2c Railway has been awarded Investors in People’s ‘Gold’ accreditation.
The operator said this achievement marked an important step up from its previous Silver award, recognising its continued commitment to leadership, people management and employee development.
Investors in People is a globally recognised accreditation that celebrates organisations where strong values, culture and commitment to people are not only stated ambitions but are genuinely experienced by colleagues across the business. Its Gold accreditation is a prestigious independent benchmark that places c2c among the top tier of employers assessed by Investors in People.
c2c added that this achievement was particularly impressive given the “significant progress” it had made in recent years, including its transition to Department for Transport ownership and a period of organisational transformation. The assessment found improvement across all nine Investors in People indicators since 2022, with especially strong progress in creating sustainable success, continuous improvement, building capability and recognising performance.
Investors in People Assessor, Bruce McRae, said: “c2c has shown considerable and sustained commitment to the Investors in People ethos of striving for high performance by empowering, developing and motivating their colleagues.
“To step up from Silver to Gold accreditation is impressive for any organisation. To achieve this following the change to nationalisation [in the rail industry] and alongside the integration activity with Greater Anglia and Network Rail is little short of extraordinary; and bears testimony to c2c’s leadership and colleagues.”
Greater Anglia also achieved Investors in People Gold accreditation in October 2024, underlining the shared commitment across GBR Anglia to support and develop its people.
c2c’s Interim HR Director Gemma Arnold, said: “We are delighted to have achieved Investors in People Gold accreditation. The report highlights many strengths we should be proud of including visible and approachable leadership, strong learning and development opportunities, a culture of trust and empowerment, and high levels of pride, loyalty and retention across the business.
“It also recognises the progress we have made in employee engagement, attendance, passenger growth and community relationships, while maintaining our focus on being a safe, customer-focused and efficient operator.
“While Gold is a significant achievement, its greatest value may be in the insight it provides for the next stage of our evolution. As we begin our journey as GBR Anglia, the assessment gives us a clear, independent view of where we are today and where we should focus our efforts to build an aligned, high-performing culture across the region.”
The accreditation follows input from colleagues across c2c through the Investors in People survey and assessment process, which took place earlier this year.
0113 2082620