Edinburgh Trams been recognised at the National Transport Awards 2026, which took place in London on 01 October.
The company was named ‘Tram Operator of the Year’, while Chief Executive Sarah Boyd received the ‘Woman of the Year’ award, in recognition of her leadership and contribution to the industry.
The annual National Transport Awards celebrate excellence, innovation and achievement across the transport industry.
Edinburgh Trams’ win followed a “record breaking year”, which saw passenger numbers increased by 3.3 per cent, reaching 12.5 million customer journeys. The operator also continued to invest in ticketing technology and maintain the highest standards of customer service, safety and reliability.
Lothian buses (which, like Edinburgh Trams, is publicly owned and controlled by the City of Edinburgh Council) was named ‘Bus Operator of the Year.’
Sarah Boyd, Chief Executive of Lothian Buses and Edinburgh Trams, said: “I am absolutely delighted that both Lothian and Edinburgh Trams have been recognised at the National Transport Awards.
“These awards are a tremendous honour and a testament to the people who work tirelessly every day to deliver safe, reliable and high-quality public transport for our customers.
“To be recognised as both Bus Operator and Tram Operator of the Year is a fantastic achievement and reflects the strength of Edinburgh’s integrated public transport network. I would like to thank every colleague across both businesses whose dedication, professionalism and commitment have made these successes possible.”
Susan Deacon, Chair of Lothian Buses and Edinburgh Trams, added: “These award wins for Lothian Buses and Edinburgh Trams are a testament to the dedication, professionalism and commitment shown by colleagues across both organisations
“I would also like to congratulate Sarah on being named Woman of the Year, a thoroughly well-deserved recognition.
“The integration of Lothian Buses and Edinburgh Trams has been driven in no small part by Sarah’s vision, determination and collaborative approach. Her leadership has helped bring the two organisations closer together, creating a stronger, more joined-up public transport network and laying the foundations for an even better experience for our customers and colleagues.
“On behalf of the Board, I would like to thank Sarah and all our colleagues for their outstanding contribution to another exceptional year for public transport in Edinburgh.
“These achievements demonstrate what can be accomplished when talented people work together with a shared purpose, and they position us strongly for the opportunities and challenges ahead as we continue to build an integrated, customer-focused transport network for the city and region.”
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