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Home Research ORR stats show 74.7% of trains arrived on time between October and...

ORR stats show 74.7% of trains arrived on time between October and December 2020

The Office of Rail and Road has published its passenger rail performance statistics 2020-21 Q3.

The stats show that between October to December 2020, there were 1.7 million trains planned (11% fewer than the same quarter last year) and of those 74.7% arrived on time.

Although performance remains high compared to the same quarter last year, this was lower than both  Q1 and Q2 of this year.

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The punctuality of all 23 operators improved in 2020-21 Q3 compared with a year earlier (2019-20 Q3).

London North Eastern Railway, TransPennine Express and TfW had the largest increases in on time percentages, up 36.4pp, 32.1pp and 24.4pp respectively.

The stats also showed:

  • Between January and December 2020, 75.6% of recorded station stops in Great Britain (52.6 million out of 69.6 million) were arrived at On Time.
  • The Public Performance Measure (PPM) was the highest Q3 percentage since the time series began in 1997-98, with 91.8% of trains arriving within 5 or 10 minutes of their final destination. 
  • 2.4% of trains planned were cancelled. In 2020-21 Q3, operator attributed cancellations stood at 48.7% while Network Rail was attributed with responsibility for 30.2% of cancellations for infrastructure and network management issues and a further 21.2% due to external incidents such as severe weather and trespassing.
  • The reliability (number of cancelled trains) of 18 operators improved in 2020-21 Q3 compared with the same quarter last year (2019-20 Q3). TransPennine Express (down 10.5 pp), West Midlands Trains (down 5.0 pp) and Northern Trains (down 4.2 pp) had the largest decreases in cancellations.

Click here to see the full stats.

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