Wednesday, January 20, 2021
- Advertisement -
Home Passenger Passengers asked to check before they travel as new timetables introduced

Passengers asked to check before they travel as new timetables introduced

Train operators are asking people who must use the railway during lockdown to check before they travel as, for many passengers, new amended timetables are now available to view on journey planners. While the time of some services may change, other services may no longer be running during the period of increased restrictions.

The railway has played an important role supporting the country throughout the pandemic, keeping key workers moving and supermarkets stocked during lockdown, and boosting economic activity as restrictions have eased.

With the reintroduction of lockdown, train companies have worked with government to plan reduced timetables, focussing on morning and evening peak travel times so that key workers can get to where they’re needed, and on maintaining space for social distancing. Building on experience and learnings from last year, further work has been undertaken to ensure services used by key workers are retained.

The change will mean a reliable service for passengers as rail staff, like other key workers, may be affected by the virus. It will also ensure that service levels match demand which means better value for taxpayers, reducing pressure on the public finances.

Robert Nisbet, Director of Nations and Regions for the Rail Delivery Group said: “Changing to a reduced timetable during this period of much lower demand will deliver certainty for those people who need to travel while saving taxpayers’ money. We ask people to check before they travel in the weeks ahead and we thank our frontline rail staff whose hard work is keeping other key workers moving.”

These changes are temporary, and are being made in such a way that rail services can be restored as quickly as possible when restrictions are eased, and more people begin to travel. It also means the railway will be more responsive if services need to be increased during lockdown. Not all changes will be introduced immediately, and operators will continue to monitor services throughout this period to ensure sufficient capacity. Rail companies will be promoting changes to timetables to passengers on trains, at stations and on social media.

Rail Minister Chris Heaton-Harris said: “It is critical that our railways continue to deliver reliable services for key workers and people who cannot reasonably work from home, and that they respond quickly to changes in demand.

“The new reduced timetable delivers that, as well as reducing the financial burden on the taxpayer.

“Levels of services will vary by operator and changes will come into effect steadily over the next few weeks. Passengers who are using the railways, including those who need to travel to vaccination centres, should check their route before they travel, and aim to do so outside of peak times wherever possible.”

Rail companies are doing everything they can to ensure people who must travel can do so with confidence including boosting cleaning, improving customer information and with modern air conditioning now installed on the vast majority of trains, air in carriages is replaced approximately every six minutes meaning a lower risk of transmission compared to other indoor settings.

Anyone whose travel plans have been affected by the introduction of increased COVID-19 restrictions should speak to their retailer to change their ticket or find out if they are eligible for a refund.

Photo credit: Rail Delivery Group

- Advertisement -

Most Popular

Historic Bury St Edmunds rail station building restored to former glory

The old station master's house at Bury St Edmunds rail station has a brighter future after extensive restoration works were carried out by train...

More than 900 arrests since the start of British Transport Police’s County Lines Taskforce

December 2020 marked one year on from the beginning of the British Transport Police County Lines Taskforce – a police team dedicated to tackling...

A series exploring Non-Technical Skills (NTS) and how they can benefit safety critical organisations

8 of 8 – Maximising the impact of Non-Technical Skills: incorporating them into safety-critical employees’ lifecycle This is the 8th and final article from The...

S-Bahn sets the smart transport standard: groundbreaking Synectics operational management system goes live

The first phase in a pioneering smart transport project to transform security, passenger service, and operational management across Berlin’s S-Bahn rail network has officially...

Daily Newsletter Signup

Every morning at 7am, direct to your inbox.

By submitting your contact details, you agree to us sending you emails on behalf of