ScotRail announces new Chief Operating Officer

ScotRail has appointed a new COO, set to take up the role on 1 April 2022, the day the train operator becomes a public body.

Joanne Maguire is currently vice principal – resources at the University of the West of Scotland. There, she oversees a range of departments including finance, HR and industrial relations, health and safety, sustainability, and information services.

Joanne will take over from current COO Ian McConnell when Abellio hands over the franchise to Scottish Rail Holdings – the public body that will own and oversee ScotRail Trains from 1 April 2022.

Prior to her current role, Joanne was executive director for HR at the university. She has also held senior leadership roles at City of Glasgow College and in the manufacturing and retail sectors.

Last week, Transport Scotland announced the appointment of Chris Gibb as CEO of Scottish Rail Holdings. Chris will also chair the board of ScotRail Trains.

Alex Hynes, managing director of Scotland’s Railway, said: “I am delighted we have managed to secure Joanne’s agreement to join ScotRail Trains at what is a very exciting time for Scotland’s Railway. Joanne brings a wealth of leadership experience to this role, which will be vital as we transition to the new public body.

“From the outset, it was clear Joanne has the skills, determination, and energy needed to lead ScotRail Trains as it seeks to recover from the pandemic and give customers the safe and reliable service they deserve. I am really excited to welcome Joanne to the team.”

Joanne said: “I am excited to take up my role at ScotRail Trains. Throughout the pandemic, the railway has played a vital role in keeping key workers moving, connecting communities, and supporting the economy during challenging times. I know from my own experience as a passenger how passionate railway staff are about their role in keeping Scotland moving safely while delivering good customer service, and I cannot wait to join the team and engage with colleagues across the organisation.

“The transition to the new public body will be the next chapter in the evolution of Scotland’s Railway, and I am delighted to have the opportunity to play a leading role in the organisation during what will no doubt be an exciting time.”

Chris Gibb, CEO of Scottish Rail Holdings, said: “ScotRail Trains will have an outstanding leader in Joanne. At this moment of significant change, her leadership skills will be essential in making the new venture a success for our customers and staff. I am really looking forward to working closely with Joanne over the coming years in my role as chair of the ScotRail Trains board.”

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