Saturday, October 16, 2021
- Advertisement -
Home Infrastructure Work to start to build new ticket office at Ipswich station

Work to start to build new ticket office at Ipswich station

Customers using Ipswich railway station are being advised of changes during the coming weeks, as Greater Anglia carries out improvements work to relocate the ticket office.

The current ticket office will close at midday on Saturday 16 October, with the new one opening at 05.00 on Monday 18 October.

While the ticket office is closed, customers will be able to buy tickets at the ticket machines at the station and extra staff will be on hand to help.

Advertisement

Customers can also purchase tickets before they travel either online or via the Greater Anglia app.

The new ticket office is part of a £3m package of improvements at the station which will see extra ticket machines installed and space created for a new shop.

As part of the work, the customer toilets on platform 2 will be refurbished and relocated.

At the same time, the station will be rewired to provide modern, sustainable lighting and power.


The work is the second and final phase of a project to improve the station for customers.

Three years ago, Greater Anglia invested £2 million in a host of improvements including a complete refurbishment of the existing foyer and ticket hall to create more space during busy periods, the creation of a large airport-style waiting room as well as more comfortable seats with plug points for charging electronic devices

Additional ticket machines were installed and more shops and retail outlets including Greggs opened at the station.

The station forecourt was revamped, in partnership with Suffolk County Council and Ipswich Borough Council with a much-improved layout, including better walking routes for pedestrians, improved bus interchange facilities and better segregation of access between taxis and drop off/meet and greet facilities

Simone Bailey, Greater Anglia’s Asset Management Director, said: “We’re pleased to be starting the continuing this phase of work at Ipswich station.

“There will be minimal impact to customers while the work takes place.

“Around 3.5 million people usually use the station every year, so we’re pleased to improve facilities for customers who are currently travelling and those who will travel again in the future.”

Photo credit: Greater Anglia

image_pdfDownload article
- Advertisement -

Most Popular

It’s full steam ahead for the Ffestiniog & Welsh Highlands Railways thanks to a £3.1 million National Lottery grant

North Wales's largest tourist attraction - the Ffestiniog & Welsh Highlands Railways - is celebrating after securing £3.1 million from The National Lottery Heritage...

Northern engineer celebrates 50 years in rail industry

A Northern engineer is celebrating half a century of working in the rail industry.   Craig Neild joined British Rail as an apprentice in 1971, working at Longsight Electric depot as he was living in Wythenshawe at the...

Prime Minister unveils GWR Intercity Express Train carrying special ‘We Mean Green’ livery

Prime Minister Boris Johnson joined Great Western Railway (GWR) Managing Director Mark Hopwood at Paddington Station this morning to unveil a special train livery...

Network Rail joins passengers at Leicester station to tackle trespass and vandalism

Network Rail, East Midlands Railway, CrossCountry and British Transport Police joined passengers at Leicester station as part of a scheme to tackle trespass and...